Privacy

Last updated 22 September 2026

Who is this about?

This page says what HOBBYBASE holds about you, why, and how to have it removed.

We handle personal information under Republic Act 10173, the Data Privacy Act of 2012. HOBBYBASE is responsible for the information on this page, and the last section says how to reach us about it.

What do you hold about me?

• Your name and email address, taken from the Google account you sign in with. If you change the address on that account, ours follows it.
• A contact number, if you give one.
• A Facebook name, if you give one, so an order can be matched to a conversation.
• Delivery addresses you save, and a copy of the one you chose kept with the order.
• The screenshots you upload as payment proof. These often show your own bank or GCash details.
• Your orders, and your wishlist.
• Your IP address, used only to stop one person flooding the site with uploads.

Why do you hold it?

To take your order, check your payment by hand, reach you about the courier fee, and send the parcel to the right place.

That is all. We do not profile you, we do not advertise to you, and nothing here is sold or shared for marketing.

Who can see it?

Only HOBBYBASE. Your orders, addresses and payment proofs are never shown to another customer and are not shared with anyone outside the shop.

You can see your own orders, addresses and wishlist when you are signed in. Another customer cannot, and the site does not tell them your record exists.

Where is it kept?

The site, the database and the files you upload are held by the service providers we use to run HOBBYBASE. They hold that data only so the site can work. Some of them keep it on servers outside the Philippines.

Signing in goes through Google. Shipping and anything you discuss with us about your order happens on Facebook Messenger, which is not ours and has its own privacy policy.

How long do you keep it?

A payment proof is deleted 30 days after your order is completed. The record of the payment stays with the order.

A payment proof we could not accept is deleted 30 days after we tell you, so that there is time to sort it out first. The record that a payment was refused, and the reason we gave, stay with the order.

A screenshot uploaded for an order that did not go through is deleted within two days.

Your orders stay as the record of what you bought. They are never rewritten later, so editing your profile or deleting an address does not change an order you already placed.

We keep a log of changes made to an order for as long as the shop runs, so a question about one can be answered honestly.

How do I have my data removed?

You can ask to see your data, correct it, or have it deleted. Email hobbybase.online@gmail.com and we will do it and tell you when it is done. There is no button for this on the site.

Two things cannot be removed, and it is fairer to say so here than when you ask:

• the record of an order you placed, and
• the log of changes made to it.

Everything else goes: your profile, your saved addresses, your wishlist, and any payment proof still held.

What about cookies?

Cookies keep you signed in, and one short-lived cookie remembers where you were going when you sign in. Your bag is kept in your own browser until you check out, and never leaves it before then.

There is no advertising, no analytics, and no third party tracking on this site.

How do I reach you?

Message us on Messenger, or email hobbybase.online@gmail.com.

What you agree to when you order is on the terms page.